If you can't locate this setting, refer to the device manufacturer's documentation for your device. Go to your device Settings > USB Settings > Mode.

If you don't see the USB For alert, you can manually change the mode in your device.

When connecting an Android mobile device to a Mac or Windows machine, if you see a USB For alert on your device, unlock your device and choose any one of the available USB connection modes - MTP, PTP, USB mass transfer.

In the Photo Downloader window, choose Refresh from the Get Photos From drop-down.

When connecting an Apple mobile device to a Windows machine, if you see an Allow this device to access photos and videos alert, unlock your device and tap Allow.

When connecting an Apple mobile device to a Mac machine, if you see a Trust this Computer alert, unlock your device and tap Trust.Make sure that your device is turned on and you are using a supported USB cable.If the Get Photos From drop-down in the Photo Downloader window doesn't list your connected device or displays ' No Valid Files Found' message after selecting your device, read the following instructions for the type of device that you want to connect: Automatic perspective correction in Camera Raw.Repair images with the Enhanced Spot Removal tool in Camera Raw.Asset conversion using the Export panel.Preview dynamic media files in Adobe Bridge.Adjust Adobe Bridge Content panel display.Create PDF contact sheet in the Output workspace.

Organize content and assets using Adobe Bridge.

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